ISO 9001:2000 is an internationally recognized Quality Management System standard developed by the International Organization for Standardization (ISO). To be certified to the standard, companies must implement a Quality Management System (QMS) embracing the activities of the company from staff training to customer service; the design and development of products; the purchasing of materials and services and the delivery of the products and services. Certification to ISO 9001:2000 assures customers that Lexington International operates a Quality Management System in accordance with the standard.
"Lexington International has always been committed to providing the highest levels of service excellence for the HairMax LaserComb" stated David Michaels, Lexington Founding Director. "This demonstrates that our focus remains on quality, world-class performance, and continuously monitoring our business operations to ensure that we deliver on the promises we make to our customers, employees and vendors."
In order to earn certification, Lexington implemented the quality system processes under the management of Jonathan Halperin, the Lexington Quality Representative. "Lexington employees documented their processes and performed internal audits to ensure conformance," Halperin said. "We are very pleased to have gained certification. It took a coordinated effort from management and staff."
Lexington was audited by BSI Management Systems, the world's largest quality management registrar, independent certification and auditing company that registered Lexington's compliance with ISO 9001:2000. BSI will periodically conduct routine surveillance audits of Lexington International's business operations to assure conformance.
"By earning ISO 9001:2000 certification, Lexington International is further demonstrating its commitment to quality," said Randy Veliky, COO. "By formalizing our documentation and using ISO 9001:2000 as an extra set of eyes, Lexington will be able to improve quality and remain at the cutting edge of our industry."